How It Works

A structured approach to building learning systems that deliver. From initial discovery through ongoing optimisation, we own the full lifecycle.

01

Discover

Understanding your landscape

Every engagement begins with genuine understanding. We analyse your current learning ecosystem, business objectives, learner populations, technical constraints, and stakeholder expectations. This phase ensures we’re solving the right problems before building anything.

Key activities

  • Stakeholder interviews and needs analysis
  • Learner audience research and profiling
  • Success metrics and KPI definition
  • Current state assessment of learning systems
  • Technical landscape and integration mapping

Outcome: A clear picture of where you are, where you need to be, and what it takes to get there.

 

02

Design

Architecting the solution

With clarity on objectives, we design the complete system: learning architecture, content structure, platform configuration, integration approach, and implementation roadmap. This is where strategy becomes actionable.

Key activities

  • Learning architecture and content framework
  • Integration architecture and data flows
  • Implementation roadmap and phasing
  • Platform selection and configuration design
  • User experience and navigation design

Outcome: A comprehensive blueprint that guides development and ensures all components work together.

 

03

Develop

Building with precision

Development happens in structured sprints with regular stakeholder input. Learning content is created, platforms are configured, integrations are built, and everything is tested rigorously before deployment.

 

Key activities

  • Learning content development (Rise, Storyline)
  • Integration development and API connections
  • Documentation and admin training
  • LMS configuration and customisation
  • Quality assurance and user acceptance testing

Outcome: Production-ready learning experiences and fully configured platforms.

 

04

Deploy

Launching with confidence

Deployment is more than flipping a switch. We ensure proper data migration, user onboarding, stakeholder communication, and rollout planning. Your team is trained and ready to manage the system from day one.

 

Key activities

  • Data migration and validation
  • Stakeholder communication and change management
  • Administrator and super-user training
  • User provisioning and access setup
  • Phased rollout and monitoring

Outcome: A smooth launch with engaged stakeholders and a prepared support team.

 

05

Optimise

Evolving with your needs

Launch is just the beginning. We monitor performance, analyse learner data, gather feedback, and continuously improve both content and systems. Your learning ecosystem evolves as your organisation grows.

 

Key activities

  • Performance monitoring and analytics
  • Content iteration and improvement
  • Strategic reviews and roadmap refinement
  • Learner feedback collection and analysis
  • Platform optimisation and updates

Outcome: A learning system that gets better over time and adapts to changing needs.

 

Full lifecycle ownership

Unlike typical vendor relationships where you manage multiple providers and hope things integrate, Synthara takes responsibility for the entire system. One partner, one relationship, clear accountability.

When something needs attention whether it’s content, platform, integration, or strategy, you know exactly who to call.

Ready to start the conversation?

Our Current State Analysis is the first step. It gives you clarity on where you are today and a clear view of what’s possible.